1. Every item will be checked carefully before the shipment, just buy with confidence
2. We ship by What are you Choice shipping for your Countries, ,we will upload tracking number for every purchase after shipment.
3. If the package is over 2KG, we could ship the parcel via DHL/EMS which will depend on your own decision. If you have any concern about the shipping cost, please feel free to contact us via trademanager or leave us a message, we will do our best to help you.
4. About Delivery time: Normally, Shipping is 15-60 days. But sometimes it may have 5-7 days' delay if meet bad weather or strict custom clearance... Hope you could understand and wait patiently. We will follow up the latest status of your parcel and keep in touch with you.
Q & A:
Q:How do I pay for my purchase?
A: we accept the following payment methods: cridet card; moneybooker;T/T;western union.
Q:Is there any tracking Number for my item?
A: Yes, we ship every order with their Tracking Number, and you can view the shipment staus on the corresponding website.
Q:What can I do if still not receive my item?
A: Hi, please do not worry, we will follow up your parcel everyday. For USA buyer If still not receive beyond 45 days, for other countries' buyer if still not receive beyond 60 days, we will offer a full refund to put your worry at ease.
Q:Does this product come with retail package?
A: We have declared the packing detail on the description of each product, please check it, thank you!
Q:I am a reseller,I would like to buy many pieces of your item, what's the wholesale price?
A: Hi,thanks for your inquiry, if you would like to buy large quantity, please send email to us, we will give you the best price, thanks!
1. Customer satisfaction is very important to us and our feedback rating reflects this satisfaction. If you have any question or concern, please contact us via TradeManager or leave us a message. We will do our best to help you solve the problem.
2. We respond to all messages as quickly as possible. Though your question will usually be answered very soon, please allow us up to one business day before you start thinking your message is neglected or the reply is avoided, because there would be time difference, non-working hours or public holidays that have prevented us from making an instant response.
3. Our Working time is 8:00 am-20:00 PM BJ Time. From Monday to Saturday. Feel free to contact us on working days, we will do our best to help you.